Introduction to Privacy Policy

Purpose and Scope

Welcome to PV Roofing's Privacy Policy. This data protection statement explains how we collect, use, and protect personal information when you engage with our website, services, or communications. We're committed to transparency and safeguarding your privacy.

Clear Privacy Practices That Put You First

Have questions? Contact PV Roofing Privacy Team

Definitions & Interpretations

Key Terms Overview

In this policy, "Personal Data" means any information that identifies you personally. "Process" refers to collecting, storing, or using that data. "Service Providers" include vendors who help us manage or deliver roofing services.

Personal Data We Collect

Information You Provide

We gather data you share—like name, address, phone, email, property details, and payment information—when you request quotes, schedule services, or sign contracts.

Automatically Collected Data

We may collect information automatically via cookies and tracking tools: IP address, device type, browser, site usage patterns, and referral sources.

How We Use Your Information

Service Delivery & Communication

We use your data to provide roofing quotes, coordinate service schedules, send project updates, and handle billing and support inquiries.

Marketing & Analytics

With your consent, we may email newsletters, promotions, or survey invitations. We also analyze site usage and engagement to improve our roofing services.

Sharing & Disclosure

With Service Providers

We may share data with trusted vendors—such as roof material suppliers, contractors, or IT service providers—who support project delivery under confidentiality terms.

Legal & Regulatory Compliance

We will disclose personal information when required by law, or to address legal claims or government requests, while ensuring your rights are protected.

Cookies & Tracking Technologies

Types of Cookies Used

Our site uses essential cookies for functionality and optional analytics cookies to track performance and improve the user experience.

Managing Cookie Preferences

You can manage your cookie choices via your browser settings or by using our cookie banner to accept or decline non-essential cookies.

Data Security & Retention

Data Protection Measures

To protect your data while it's in transit and at rest, we use firewalls, encryption, secure servers, and restricted access controls.

Retention Periods

We store personal data only as long as necessary—for service fulfillment, legal compliance, or to maintain our business records, typically for a period of up to 7 years.

Your Privacy Rights

Access, Correction & Deletion

You have the option to request that your data be accessed, corrected, or deleted. Submissions are processed promptly in line with applicable data laws.

Opt-Out and Consent

You can withdraw marketing consent or object to processing at any time by contacting us. Essential processing needed for service delivery will still be permitted.

International Data Transfers

Data Transfer Safeguards

We ensure that sufficient safeguards, such as standard contractual terms, are in place to comply with relevant privacy requirements when transmitting data outside of Canada.

Children's Privacy

Age Requirements

Our services are not directed at children under 16. We do not knowingly collect personal information from individuals under the age of 18. Such data will be immediately erased if it is found.

Changes to This Privacy Policy

Policy Updates

We reserve the right to update this policy to reflect any relevant legal changes or improvements as they occur. Any material changes will be posted with a revised “Effective Date.”

Effective Date

This Privacy Policy becomes effective on June 19, 2025 (Version 1.0).

FAQs

What data do you collect?

We collect contact details, project specifics, billing info, and usage data to provide and improve our roofing services.

How do I delete my information?

Contact our Privacy Team, and we will promptly delete your data unless retention is needed for legal or operational reasons.

Contact & Inquiries

Privacy Team Contact

For any questions or privacy concerns, email us at privacy@pvroofing.ca or call (416) 555‑1234.

Effective Date & Version

Effective June 19, 2025, Version 1.0. Please review this policy periodically for updates.